Contact Us
Got a question? A special request? Or maybe you just want to say hi?
We’re always happy to help. Whether it’s about an order, a product detail, or anything else, feel free to reach out — we’ll do our best to reply within 1–3 business days.
contact@otazoo.com
We respond to emails Monday to Friday. Please allow 1–3 business days for a reply. Response times may be longer during holidays.
Business Address
OTAZOO
770 S Grand Ave
Los Angeles, CA 90017
United States
This address is for business correspondence only. For returns, please contact us first to receive instructions.
Social Media
Feel free to DM us on Instagram too (please use only one channel to avoid confusion):
Need Help With an Order?
If you received the wrong item, have a shipping issue, or want to request a return, please email us with your order number and a quick description — we’ll make it right!
OTAZOOより、
Thank you for being part of the waifu-loving universe. We appreciate you always.
